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Many Brands Might Be Engaging in Protein Powder Spiking
April 28, 2017

There are many types of protein powder sold in the United States. Customers rely on the protein and purity claims on the labels to make purchasing decisions. However, some consumers claim that several companies, specifically Core Formulations, Biohealth, and Rogue Nutrition, spike their protein powder with amino acids rather than providing the complete proteins that they advertise. Allegedly, these companies add amino acids, which are a lot cheaper than complete proteins, to fool the nitrogen testing conducted to determine protein content.

Charter Internet Speeds Might Not Be as Promised
April 27, 2017

Some Charter customers are complaining that Charter-Spectrum Communications, the internet provider, sells high-speed internet plans, and then provides older modems and wireless routers that cannot support the promised Internet speeds. Furthermore, it has been alleged that Charter has failed to provide sufficient network and infrastructure to enable consumers with new modems and routers to achieve the advertised Internet speeds. If this is the case, due to Charter’s choices, it might have become impossible to fulfill their promises of providing “fast, reliable Internet speeds.”
Lenny and Larry’s “Complete Cookie” Might Not Be as “Complete” as Advertised
April 20, 2017

Lenny and Larry’s created a “Complete Cookie”, with eleven different flavor variations, as a health food. They advertise with the tagline “Vegan, Non-GMO, Kosher, and contain no soy, artificial sweeteners or sugar alcohols” as well as offering that the products contain “Plant-Based Protein to Build Lean Muscle”. Lenny and Larry’s target individuals looking for more ways to eat healthy. In fact, they tell customers on the nutrition label and on the packaging that there is 16g of protein in every 4 oz. cookie, as is the cookies are a replacement protein shake.
Charter Customers Now Being Charged ‘Broadcast TV’ Fee
April 19, 2017

One result of the Charter and Time Warner Cable merger is an alleged new monthly “Broadcast TV Surcharge” of $4.47.  The fee is problematic because Charter advertises one set of prices and then, allegedly, through fees like the “Broadcast TV Surcharge,” actually charges a much higher price for their basic services.  
Experian Allegedly Oversold the Uses of Certain of its Credit Scores
April 18, 2017

Experian is one of the country’s three largest credit reporting agencies. According to the Consumer Financial Protection Bureau (CFPB), Experian allegedly developed “educational credit scores,” such as the PLUS Score.  The CFPB purports that Experian violates the Dodd-Frank Act by concealing the true use of some of the credit scores it offered.   According to the CFPB, from 2012-2014 Experian marketed the “educational credit scores” to customers, as if those credit scores were used by lenders. 

Mazda Might Have Taken Away Their Real-Time Traffic Software
April 17, 2017

Mazda offered a factory-installed navigation system on its 2016 model year vehicles.  Consumers could purchase the “Grand Touring Package,” which included real-time or live traffic alerts, at an additional cost to the base price of the 2016 vehicles.  However, a few months in, Mazda allegedly removed the traffic software without notifying their customers.

LG V10 LG G4 and LG Nexus 5X Smartphones Might Suffer From Serious Defects
April 07, 2017

After many complaints, some consumers who purchased that LG V10LG G4, and LG Nexus 5X smartphones have alleged a very serious defect. According to some the phone suffers from a “bootloop” defect. The defect supposedly appears without warning and the phone begins to turn off and the then get stuck on the “Life’s Good” screen. Certain people allege that the defect arises from a hardware issue that makes the phone overheat as well.
Trident Seafoods Corporation and Costco Wholesale Corporation Might be Falsely Advertising Fish Oil
April 06, 2017

Over the last few years, numerous studies have extoled the virtues of Omega-3 Fatty Acids, often found in fish. A supplement market has arisen, selling fish oil pills. Customers who buy these pills believe that the product contains the advertised amount of Omega-3 Fatty Acids that the Kirkland Brand Signature Wild Alasakan Fish Oil soft gel pills, and base their purchases on Costco’s good word. 
Nature’s Bounty Products Might Not Be as Excellent as Advertised
April 04, 2017

Nature’s Bounty Inc., claims that consuming its supplements, which are rich in biotin and other B vitamins, yields excellent health benefits, such as healthier hair, skin, and nails.  However, scientific evidence suggests that the supplements may be ineffective, because most people consume more than enough biotin and other B vitamins in their everyday diets.
Rosanne L. Mah Joins Finkelstein Thompson
March 17, 2017

Ms. Mah is an experienced litigator and with experience in business law, employment law, and estate planning. She has guided businesses of all kinds and individuals, in many different litigation matters. 

Ebonie Branch Joins Finkelstein Thompson LLP
March 14, 2017

EBONIE BRANCH re-joined FINKELSTEIN THOMPSON LLP in March 2017 and practices in the fields of antitrust, consumer raud and securities litigation. She graduated from American University with a B.A. cum laude in justice and then worked as a paralegal for Finkelstein Thompson LLP. 

Inventure Foods Might Deceive Customers by Using the Phrase “Evaporated Cane Juice”
March 09, 2017

It has been alleged that Inventure Foods, the creator and seller of the Boulder Canyon branded snack chips labels its products with Evaporated Cane Juice (“ECJ”) listed among the ingredients. However, according to the Food and Drug Administration labeling an ingredient “Evaporated Cane Juice” is misleading, because ECJ is basically sugar.

UnitedHealthcare and OptumRx’s Alleged Clawback Scheme May Be Illegal
March 07, 2017

Does your health insurance plan have pharmacy coverage through UnitedHealthcare and OptumRx? The cost of certain prescription medications purchased at your local pharmacy may actually be increased through a billing scheme known as a “clawback.”

Peet’s Coffee & Tea LLC, Study.com LLC, and Other Companies May Be Violating Auto Renewal Laws
March 02, 2017

These days consumers are purchasing many subscriptions and automatic/recurring deliveries of products and services online.  These subscriptions can be anything from coffee, study materials, cosmetics and vitamins to data storage and magazine subscriptions. Many companies, including Peet’s Coffee & Tea LLC or Study.com LLC, are allegedly failing to disclose a document that includes the automatic renewal offer terms, automatically renewing subscriptions to these products and services,  and are automatically charging the debit or credit card account number provided for the initial transaction.  In some cases, consumers are signed up for automatic renewals even when they just sign up for a free trial period of the product or service.

Whole Foods and the Vitamin Shoppe St. John’s Wort Claims Might be Deceptive
February 14, 2017

St. John’s Wort Extract and St. John’s Wort are supplements distributed by The Vitamin Shoppe and Whole Foods Market, respectively. Recent studies have shown that either of these products may not contain enough of the listed and advertised active ingredient. The ingredient is Hypericin and certain watchdog groups, such as Consumer Labs, have tested both products and found that there is less significantly less Hypericin than advertised.  The Vitamin Shoppe St. John’s Wort Extract, was advertised that there was 0.9 mg to 2.7 mg in each pill. However, testing may have shown that there might only be .036 mg to 0.11 mg instead. Meanwhile, Whole Foods advertised a similar amount of Hypericin in their products, and testing may have shown that the supplement only contains 58.6% of what was advertised. 

Finkelstein Thompson LLP Investigates Claims Against Niantic, Inc., the Pokémon Company
October 25, 2016

Finkelstein Thompson LLP is investigating claims against Niantic, Inc. (“Niantic”), The Pokémon Company (Pokémon Co.”), and Nintendo Co. Ltd. (“Nintendo”). Earlier this year, the immensely popular Pokémon Go smart phone game was released. Pokémon Go is an augmented reality game, where players find and “catch” Pokémon in their real environment, using the GPS, camera, and gyroscope features on users’ mobile phones. 

Finkelstein Thompson LLP Investigates MyFord Touch
October 17, 2016

Finkelstein Thompson LLP is investigating allegations that MyFord Touch and MyLincoln Touch touchscreen systems may be defective. Some customers have claimed that the systems may crash, freeze, fail to respond to voice and touch commands, as well as providing inaccurate GPS information and unable to connect to mobile phones and iPods. 

Finkelstein Thompson LLP Investigates “All Natural” Claims Against Beanfields
October 06, 2016

Finkelstein Thompson LLP is investigating claims that Beanfields Snacks Corporation (Beanfields) has engaged in deceptive and misleading business practices. Many customers counted on Beanfields’ claim the products are “All Natural” and it is alleged that Beanfields actually uses multiple synthetic ingredients such as lactic acid, citric acid, and maltodrextrin.

Finkelstein Thompson LLP Investigates ITT Tech
October 05, 2016

Finkelstein Thompson is investigating the closure of ITT Technical Institute , a for-profit university. ITT Tech just lost its federal funding and its accreditation.  Many students have been left in the lurch because of the school’s closing. Students may have suffered financial damage from paying for a degree that has no value , or paying for credits that they have been unable to transfer. Students may have also taken out loans that they are unable to discharge.

Finkelstein Thompson Investigates SiriusXM Lifetime Subscriptions
October 05, 2016

Finkelstein Thompson LLP is investigating claims that Sirius XM misleadingly promised Lifetime subscriptions to its satellite radio service. Some customers may have purchased lifetime subscriptions at high upfront prices, with the understanding that they would be able to access the service continually. Now, Sirius XM is allegedly not honoring lifetime subscription it sold to its early customers without conditions. 

Finkelstein Thompson Investigates Wells Fargo on Behalf of Shareholders
September 30, 2016

Wells Fargo & Company disclosed on September 7, 2016, that the Consumer Financial Protection Bureau had fined the company $100 million for secretly opening over 2 million unauthorized deposit and credit card accounts since 2011 in order to meet performance goals.   Wells Fargo’s conduct has also resulted in millions in refunds to affected customers, the initiation of other governmental investigations and sanctions,  lawsuits by former employees alleging they were wrongfully terminated, and securities fraud, class action lawsuits.

Finkelstein Thompson Investigates Yahoo Data Breach
September 26, 2016

Finkelstein Thompson is investigating Yahoo after revelations that 500 million users may have been affected by an email hack in 2014. In a statement  on September 22nd, Yahoo said user information, including names, email addresses telephone numbers, birthdates, encrypted password, and, in some cases, security questions were compromised. Your account and email may have been affected by the breach.

Finkelstein Thompson LLP Investigates Accusations Against Mercedes for Emissions-Cheating Devices
March 01, 2016

Allegations have surfaced that Mercedes-Benz, the German-based car company, installed “defeat devices” in their diesel vehicles that let them ace emissions inspections while otherwise producing pollutants at many times allowed levels. Mercedes marketed certain of its BlueTec diesel vehicles as :“Earth-Friendly” and "the world’s cleanest and most advanced diesel” engines, with “ultra-low emissions, high fuel economy and responsive performance.” 

Finkelstein Thompson LLP Investigates The Flushmate III Pressure-Assisted Flushing System
August 20, 2012

Recently the U.S. Consumer Product Safety Commission ("CPSC") announced a voluntary recall of the Flushmate III Pressure-Assisted Flushing System ("Flushmate III"). The Flushmate III presents a hazard of bursting at or near the vessel weld seam with a force strong enough to shatter the tank. The CPSC has already received 304 reports of the product bursting, resulting in property damage  and 14 impact or laceration injuries.