Charter Internet Speeds Might Not Be as Promised E-mail
April 27, 2017

Some Charter customers are complaining that Charter-Spectrum Communications, the internet provider, sells high-speed internet plans, and then provides older modems and wireless routers that cannot support the promised Internet speeds. Furthermore, it has been alleged that Charter has failed to provide sufficient network and infrastructure to enable consumers with new modems and routers to achieve the advertised Internet speeds. If this is the case, due to Charter’s choices, it might have become impossible to fulfill their promises of providing “fast, reliable Internet speeds.”

Customers might have paid for Internet speeds of at least 20 megabits per second (mbps), which Charter might have found difficult to provide. If you or anyone you know is a Charter customer, please do not hesitate to contact Finkelstein Thompson LLP to discuss your legal rights. Please email us at This email address is being protected from spam bots, you need Javascript enabled to view it or call us toll-free at 1-877-337-1050.