Investigations

Finkelstein Thompson LLP is investigating the following companies for possible fraud. If you would like to discuss any of these investigations, please Contact Us.

Facebook May Be Charging For Access To Users
June 14, 2018

Facebook may be double charging advertisers for clicks generated. 
Insurance Companies May Be Deceiving Consumers For Total Lost Insurance Claims
June 14, 2018

Insurance companies may have paid out less than the amount due to car owners who have totaled their vehicles. 
Apple May Be Selling Defective Apple Watches
June 13, 2018

Apple may be selling watches that break all on their on. 
Knorr Pasta Sides Products May Contain A Large Amount of Empty Space
May 31, 2018

Knorr may be deceiving customers into thinking they are getting a box filled with pasta, which may not be the case. 
Apple May Be Selling Defective MacBook and MacBook Pro Laptops
May 30, 2018

Apple Inc. may be marketing and selling a "high efficiency' laptop with a defective keyboard. 
ASUS Laptops May Have Battery Defect
May 30, 2018

ASUS may be selling laptops with a draining battery. 
Honda Sensing Safety Features May Put Drivers in Danger
May 30, 2018

Honda may be marketing safety features which allegedly put drivers at risk. 
Trader Joe’s May Be Falsely Marketing Gummy Candy
May 17, 2018

Trander Joe's may be falsely marketing and advertising their "Trader Joe's Ts and Js Sour Gummies." 
Samsung, Hynix, and Micron Accused of Conspiring To Keep Computer Memory Prices High
May 17, 2018

We are investigating claims that Samsung, Hynix, and Micron conspired to raise prices for DRAM chips. 
Pfizer May Be Deceiving Customers, Resulting In Them Paying More For Meds
May 14, 2018

Pfizer may be deceiving customers into thinking they are paying for a stronger medicine and that may not be the case. 
Hyundai and Kia May Be Selling Defective Vehicles To Consumers
May 10, 2018

Hyundai and Kia may be continuing to sell vehicles with engine defects. 
Costco May Not Be Honoring Its “Risk-Free 100% Satisfaction Guarantee” Membership Policy
May 08, 2018

Costco Whole sale may not be honoring its 100% guaranteed refund after membership cancellation. 
Four Seasons Hotel May Have Experienced A Data Breach
May 08, 2018

Four Season may have experienced a data breach, potentially exposing customers private information . 
Investigation of Portfolio Margin Accounts
May 07, 2018

We are investigating allegations against Interactive Brokers, LLC for allegedly violating FINRA regulations. 
Inogen, Inc Oxygen Device May Be Have Exposed 30,000 Customers
May 02, 2018

Inogen, Inc. may have exposed 30,000 customer medical information. 
The CFTC Cryptocurrency Bounty Program
May 02, 2018

The CTFC announced that new cryptocurrency may actually turn out to be a pump and dump scheme. 
Orangetheory May Have a Misleading Cancellation Policy
May 02, 2018

Orangetheory may be deceiving consumer about cancelling gym membership. 
Mercedes-Benz Might Be Selling Vehicles with Faulty HVAC Systems
April 27, 2018

Mercedes - Benz may be sellling its customer vehicles with faulty HVAC systems. 
Edward Jones May Be Misleading Its Advisory Customers
April 20, 2018

Edward Jones may be misleading advisory customers by switching their accounts for fee based accounts.
Life Lock May Not Be Protecting You from Identity Theft
April 20, 2018

Lifelock may be misleading consumers on how much they actually protect your identity. 
The Hudson's Bay Company May Be Exposing Customer Information
April 20, 2018

Lord & Taylor and Saks Fifth Avenue may have exposed millions of customers personal information. 
BMW May Be Cheating On Emissions Tests
April 13, 2018

BMW may be cheating on emissions test essentially misleading customers. 
Health-Ade Kombucha May Contain Alcohol and More Sugar than Advertised
April 13, 2018

Health - Ade Kombucha may be misleading consumer about the alcohol level. 
Kroger Aloe Vera After Sun Gel May Be Falsely Advertised
April 13, 2018

Kroger's Aloe Vera After Sun Gel may not contain any aloe at all. 
Orbitz May Have Exposed 880,000 Consumers’ Personal Information
April 13, 2018

Orbitz may have exposed 880,00 customers personal information. 
Samsung Galaxy Camera Lens May Shatter, Rendering Camera Inoperable
April 10, 2018

Samsung Galaxy smartphone may have a camera defect, causing it to 
Hotel Giants May Have Conspired To Keep Prices High
April 05, 2018

Major Hotels Companies may have conspired together to keep the prices high on available rooms. 
Panera Bread May Have Exposed Millions of Customers' Personal Information
April 05, 2018

Panera Bread may have exposed millions of customer information. 
Benjamin Moore Allegedly Falsely Advertised Natura Paint
April 04, 2018

Consumers alleged that Benjamin Moore knowingly sells toxic paint. 
Facebook Exposed 50 Million Users’ Personal Information
April 04, 2018

Facebook may have exposed 50 million users personal information during a data breach by political firm. 
MLB Deceptively Marketing Prime Membership
April 04, 2018

MLB may have deceptively marketed its membership to consumers. 
CVS May Have Falsely Labeled Its Krill Oil
April 03, 2018

The CVS brand may have mislead consumers with wrong information on packing. 
MONAT Hair Care Products May Cause Hair Loss and Scalp Injury
April 03, 2018

MONAT Hair Products allegedly misleading health benefits of hair care products. 
Slack Filled Food Investigation
April 03, 2018

Consumers have been complaining about amounts received in some packaged food brands. 
Kibbles 'n Bits Pet Food May Contain Euthanasia Drug
April 03, 2018

Kibbles 'n Bits allegedly contains euthanasia drug in Pet Food. 

 

Taste of Nature, Inc. Might Be Misleading Consumers Into Believing Their Candy Products Contain More
March 26, 2018

Taste Of Nature may be misleading consumers to think their candy boxes has more than whats actually there. 
Walgreens Could Be Deceiving and Overcharging Customers for Generic Prescriptions
March 20, 2018

Walgreens “Prescription Savings Club” program, which allegedly allows cash-paying customers to purchase generic drugs at significantly lower prices.

 

Samsung Plasma TVs May Stop Working Because of Defective Components
March 12, 2018

Samsung is allegedly knowingly selling defective plasma TV’s. Consumers allege that the televisions contain unsuitable and cheaper materials. 
Audible May Be Misleading Consumers Regarding Audio Book Credits
March 09, 2018

Audible may be misleading consumers regarding how the credits work while continuing to charge them. 

 

Best Buy May Be Misrepresenting No Interest Financing
March 09, 2018

Best Buy may be using deceptive marketing tactics to promote "zero percent or no interest" yet, consumers allege that is not the case. 
Goldbely May Be Promising False Deliveries
March 07, 2018

Goldbely may be promising delivery dates in which they cannot commit to. 
Sherman Williams May Be Misleading Customers About Deck Coatings
March 01, 2018

Sherman Williams allegedly is false advertising it's Deck& Dock coating. 
Samsung Galaxy S7, S7 Edge, and S7 Active May Not Be Water-Resistant
February 28, 2018

Samsung's Galaxy S7 may have been falsely advertised as water resistant yet, consumers reportedly disagree. 
Google Project Fi May Be Overcharging For Data Used
February 14, 2018

Google's Project Fi may be charging overcharging subscribers for used data services. 
Your Dog’s Food May Contain Toxic Drug
February 14, 2018

Big Heart Pet Foods may be selling consumers dog food with toxic drug. 
CFTC Alleges Manipulation of Precious Metals Futures Contracts
February 09, 2018

The Commodities Futures Trading Commission recently announced a large settlement related to manipulated prices of precious metal. 
Hyundai, Kia Allegedly Concealed Engine Defect
February 05, 2018

Hyundai, Kia may have knowingly sold consumers vehicles with defective engines.
LA Fitness May Be Using Deceptive Sale Tactics
February 05, 2018

LA Fitness allegedly is using aggressive sale tactics to manipulate customers into signing year - long gym memberships. 
Wells Fargo May Be Overcharging Its Auto Loan Customers
January 11, 2018

Wells Fargo is alleged to have overcharged auto loan customers by tacking on insurance fees without customers' permission. Many auto loan customers, who had secured their own auto insurance, were unable to make the Wells Fargo payments, resulting in payment defaults and vehicle repossession. 
GEICO and Other Automobile Insurance Carriers May Not Cover Electronic Vehicle Scans
January 11, 2018

GEICO and other Auto Insurance carriers may be denying clients coverage of required or recommended electronic scans. 
Investigation of Allegations that Apple Throttles the Speed of Older iPhones, Including the iPhone 5
January 03, 2018

Allegedly Apple slows down it's iPhone to induce customers into buying new phone. 
Behr Allegedly Selling Defective Outdoor Stain DeckOver
January 03, 2018

Behr allegedly is marking it's outdoor stain Deck Over as long lasting while consumers disagree. 
2017 Chrysler Pacifica Minivans May Need to be Recalled
December 19, 2017

Consumers allege that Chrysler 2017 Minivan is experiencing stalling issues. 
Carfax Allegedly Fails to Correct Erroneous Information in its Reports
December 14, 2017

Consumers allege that Carfax fails to verify the information reported on vehicles, which makes it difficult for sellers or traders to negotiate a fair price. 
Uber Allegedly Paid Hackers to Delete Stolen Information
December 06, 2017

Uber suffered a massive data breach when hackers accessed customer and driver information through a third - party cloud. Uber failed to notify its consumers and even took it upon themselves to pay off the hackers to "keep quiet." 
Whole Foods May Be Misleading Consumers Store Brand Products Are "Hypoallergenic"
December 05, 2017

Whole Foods may be leading consumers to believe that their personal care products are hypoallergenic. A complaint has been filed arguing that Whole Foods is falsely advertising products. 
Jeep Wrangler Vehicles Allegedly Have a Casting Sand Defect
November 21, 2017

Jeep Wrangler failed to communicate a defect with its consumers which affect the engine and significant parts. 
Best Buy May Not Be Honoring Its Geek Squad Protection Plans As Full Warranties
November 21, 2017

Best Buy Geek Squad warranty protection may come with a limited amount of time. 
Subaru Allegedly Failed To Communicate Defects to Consumers
November 07, 2017

Subaru failed to communicate with its consumers regarding defects going on with their vehicles. The issues reside with engine. 
Sonic Fast Food Chain Data Breach May Have Put Your Personal Information At Risk
November 03, 2017

Sonic put its customers personal information at risk when the payment processing system was hacked. 
Target May Be Selling Fake Leather To Customers
November 03, 2017

Target allegedly sold a customer fake leather yet advertised it as "genuine leather." 
Ford Fusion Steering Wheels May Be Defective
November 03, 2017

Consumers have reported that the steering wheel came loose or detached while their vehicles were in motion. The alleged defect creates a great risk for not only the driver but other motorists on the road. 
DietWorks May Not Actually Help Consumers Lose Weight
November 03, 2017

DietWorks claims to promote weight loss and inhibit fat production.  However, a lawsuit alleges that HCA, which is a key ingredient,  has been scientifically proven to be ineffective in aiding weight loss or reducing body fat. 
Mercedes – Benz Allegedly Sold Vehicles with Faulty Radiators
November 03, 2017

Claims have been made against Mercedes-Benz for potentially selling vehicles with faulty radiators that break down, damage transmissions and put drivers at risk. 
Rite Aid Aloe Vera Sunscreen May Not Contain Any Aloe At All
October 25, 2017

Rite Aid allegedly is misleading consumers to believe that their Renewal After Sunscreen contains aloe vera yet, that is not the case. 
Lexus ES Series Allegedly Produces Foul Odor
October 24, 2017

Lexus ES consumer are troubled by the nauseating smell produced when the engine is turned on. The defect has been known to the company for years yet Toyota fails to make potential Lexus owners area of issue before hand. 
Johnson & Johnson Proganix Products May Make False Claims
October 24, 2017

Allegedly, Johnson & Johnson 's Proganix products are misleading and false. The products advertise for "Repair" yet the actual ingredients do no such thing. 
Whole Foods Data Breach May Have Put Your Personal Information At Risk
October 12, 2017

Whole Foods table - service restaurants and taprooms payment system was hacked. The information may include personal , private information such a name, address, and credit card information. 
Patients Paying For Remicade May Have Been Overcharged
October 11, 2017

A recently filed lawsuit by a competing manufacturer alleges that Johnson & Johnson, the manufacturer of Remicade, engaged in a scheme to ensure that similar, lower priced drugs would not become viable competitors.  
Investors Short-Selling Stock May Have Been Overcharged
October 11, 2017

Published reports indicate that Goldman Sachs Group Inc., JPMorgan Chase & Co., and other investment banks have been sued for conspiring to control the “stock lending” market, affecting investor’s short-selling stocks.  
Certain GM Vehicles May Contain Defect in Cooling System
October 06, 2017

Allegedly GM vehicles contain an air conditioning system which prematurely fails to operate. Several vehicles have been found to experience said allegations. 
Nissan Sentra Defect May Cause Transmission Failure
October 03, 2017

Nissan’s Sentra with an Xtronic Continuously Variable Transmission (CVT) may contain defects that can cause premature transmission failure. The CVT’s cooling system is said to be designed in such way that causes the transmission to unreasonably become sensitive to heat and prone to overheating. 
Jeep Wrangler Allegedly Contain Defective Radiator
October 03, 2017

Jeep Wrangler may have defective radiator. Class action suit alleges that Fiat Chrysler fails to properly clean and install a cylinder which causes defects in the radiator. 
Ford Explorer SUVs May Be Leaking Exhaust Fumes
October 03, 2017

An investigation regarding Ford Explorer SUVs has been expanded. The vehicle has received several complaints regarding exhaust fumes being found in the car, possibly exposing drivers to carbon monoxide. 
Monex May Be Stealing From Its Customers
September 11, 2017

Monex may be pitching Atlas program accounts as a safe, secure way of investing into metals yet they come out profiting the most. Approximately 90% of consumer accounts have lost money since July 2011.  
Equifax Data Breach May Have Put Your Identity At Risk
September 11, 2017

Equifax Data Breach by criminal hackers potentially put 143 American's identities at risk. 
Babyganics Mineral Based Sunscreen May Provide Less Protection Than Advertised
September 07, 2017

Babyganics produces sunscreen that it markets to parents who are interested in effective and safe products for their children.  However, the sunscreen may not provide the stated SPF protection.
Wells Fargo Accused of Overcharging Small Businesses on Credit Card Transactions
August 29, 2017

Wells Fargo may be overcharging small business owners who use its services to process credit card transaction.
Cadillac SRX Models Alleged to Have Defective Sunroofs and Headlights
August 23, 2017

Various Cadillac models have come under scrutiny because of two potential defects affecting the sunroof and headlights.  Water may be leaking into the sunroof and condensation may be accumulating inside the headlights.
Essure Birth Control May Be Defective
August 23, 2017

Essure, a nonsurgical permanent birth control device, may not be as effective as advertised. Consumers have reported unintended pregnancies in addition to other sever side effects, such as vaginal infections and bleeding.
Clearly Natural Soaps May Contain Synthetic Ingredients
August 18, 2017

Clearly Natural soaps may not be natural, despite claims on the packaging. According to consumer complaints, the bar and liquid soaps contain a number of synthetic ingredients.
Snap Fitness Allegedly Charging Undisclosed Club Enhancement Fees
August 18, 2017

Snap Fitness is alleged to have charged customers a $35 Enhancement Fee, which supports the maintenance of gym facilities.  However, consumers complain that the fee was not authorized by their membership contract.
Clorox Might Be Misleading Consumers By Advertising Products As “Natural” And “Naturally Deriv
August 18, 2017

Finkelstein Thompson is investigating allegations that Clorox's Green Works line contains synthetic ingredients, despite being advertised as "natural" and "naturally derived." 
Cadillac SRX Models May Have a Defective Sunroof
August 08, 2017

Finkelstein Thompson is investigating allegations that various models of the Cadillac SRX have a defective sunroof, which allows water to seep inside the vehicle.
Audi and Volkswagen Class Action Investigation Over Takata Airbags Recall
July 28, 2017

Finkelstein Thompson is investigating the response by Audi and Volkswagen to the defective Takata airbags, and their responses to their customers’ concerns over the replacement and/or repairs of the defective Takata airbags.
Anti-Aging Products by Adore Organic Innovation May Not Work as Advertised
July 25, 2017

Adore Organic Innovation may be selling premium anti-aging products that are not as effective as advertised.  The products contain plant stem cells, which allegedly slow the aging process but scientific evidence may not support those claims.
Apple Powerbeats 2 and Powerbeats 3 Headphones May Be Defective
July 25, 2017

Apple Powerbeats headphones may be defective.  Consumers are alleging that the wireless headphones stop working without warning and that replacement sets, provided by Apple, are equally defective.
Fiat Chrysler May Have Installed Emissions Cheating Software
July 19, 2017

Fiat Chrysler is under investigation for allegedly equipping various SUVs with emissions cheating software that allows those vehicles to bypass diesel emission controls.
Hyundai Accents and Elantras May Have a Power Steering Defect
July 13, 2017

The power steering in various Hyundai Accents and Elantras may be defective, adversely impacting drivers' ability to safety steer and control the vehicles.
Rite Aid Could Be Deceiving and Overcharging Customers for Generic Prescriptions
July 12, 2017

Rite Aid has a program called the “Rx Savings Program”, which apparently allows cash-paying customers to purchase generic drugs at significantly lower prices. However, it is alleged that Rite Aid may not extend this pricing discount to customers who pay using insurance.
Toyota Sienna Vehicles May Be Equipped with Defective Power Sliding Doors
July 11, 2017

Consumers have alleged that various models of the Toyota Sienna are equipped with defective sliding doors, which may open while the vehicles are in motion.  FT is investigating this allegation.
Annie's Homegrown Salad Dressing May Contain a Synthetic Ingredient
July 11, 2017

Annie's Homegrown Salad Dressing may contain a synthetic ingredient, despite claims that the dressings are "all natural."  The synthetic ingredient, xanthan gum, is not naturally occurring and is listed among the ingredients on the back of most bottles and on the company's website.
Just for Men's Jet Black Hair Dye May Be Toxic
July 10, 2017

Just for Men's "Jet Black" hair, beard and mustache dye allegedly contains large amounts of p-Phenylenediamine (PPD), an organic aromatic chemical compound that produces a dark color pigment when exposed to an oxidizing agent.  PPD has been known to cause adverse side effects, such as renal failure and convulsions.
Subaru May Have Sold Vehicles With Faulty Windshields
July 10, 2017

Several Subaru models may be equipped with faulty windshields.  The problem may be linked to a compound used to adhere the deicer to the lower portion of the windshield.
Honda Vehicles Might Have a Defective Starter System
June 14, 2017

A complaint has been filed alleging that Honda Motor Company has been concealing a problem with the starter system in two popular models: the Accord and the Crosstour. The allegedly defective starter system results in battery and/or motor failure, rendering the vehicles inoperable.
Similac Advanced Non-GMO Baby Formula Might be Deceiving the Public
June 14, 2017

Abbott Labs, which manufactures and advertises Similac Advanced Non-GMO baby formula, might be deceiving customers. According to several different tests, Similac Non-GMO baby formula does actually contain GMOs.
Walgreens Could Be Deceiving and Overcharging Customers for Generic Prescriptions
June 14, 2017

Walgreens, the second largest pharmacy chain in the United Sates, fills millions of prescriptions every month, including generic drug prescriptions.  Generic drugs, which are equivalent to brand-name medications, are usually a less expensive option for many consumers. Walgreens has a program called the “Prescription Savings Club”, which apparently allows cash-paying customers to purchase generic drugs at significantly lower prices.
Burger King’s Buy One Get One Free Breakfast Sandwich May Not be a Deal
June 13, 2017

A complaint has been filed alleging that Burger King promotes a buy one get one free Croissan’wich breakfast, but then charges the customer an inflated price for the breakfast sandwich.  Purportedly, rather than paying the original price and getting a second Croissan’wich for free, customers may be paying an inflated priced for the original Croissan’wich to obtain the second one for “free”.  
SquareTrade Might be Defrauding Customers with its Protection Plans
June 09, 2017

Customers have been complaining about SquareTrade Protection Plans, warranties on certain products that can be purchased through Amazon. SquareTrade is allegedly showing customers a set of Terms and Conditions before they purchase the product and then enforcing a different, more restrictive, set of Terms and Conditions after purchase.
Tesla Auto-Brake Might Not Function as Advertised
June 05, 2017

Some 2016 and all 2017 Tesla S and X models might not be equipped with a functional Automatic Emergency Braking (AEB) safety feature, which is supposed to be standard and operable up to 90 mph. AEB is a "collusion avoidance assist" feature that automatically engages the brakes to reduce the impact of an unavoidable front-end collision.  The problem may effect all S and X models that were produced between October 19, 2016 and now.
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